Effective date: 1 September 2025

Freedom Families (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in line with the UK Data Protection Act 2018, EU GDPR, and other applicable laws.

1. Information We Collect

We may collect and process the following information when you interact with our website, services, or membership:

• Name and contact details (email address, phone number)

• Payment details (processed securely by third-party providers; we do not store card numbers)

• Account login details (for membership/course access)

• Technical data (IP address, browser type, cookies, and analytics data)

2. How We Use Your Information

We use your information to:

• Provide access to our courses, membership, and services

• Process payments and manage subscriptions

• Send you important updates about your account or purchases

• Share newsletters, marketing, and offers (only if you’ve opted in)

• Improve our website and services through analytics

3. Lawful Basis for Processing

We process your data under the following lawful bases:

• Contract: To provide the products and services you signed up for.

• Consent: When you opt in to receive marketing.

• Legal obligation: To comply with tax, accounting, or legal requirements.

• Legitimate interest: To improve our services and ensure security.

4. Sharing Your Information

We will never sell your personal data. We may share it with:

• Payment processors (e.g. Stripe, PayPal)

• Email service providers (e.g. Systeme.io, ConvertKit, Mailchimp)

• Analytics providers (e.g. Google Analytics)
  All third parties are required to keep your information secure.

5. Data Storage and Security

• We store data securely using industry-standard methods.

• Data may be transferred outside the UK/EU, but only with appropriate safeguards.

6. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Correct any inaccuracies

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent (where processing is based on consent)

• Data portability (receive a copy of your data in a portable format)

To exercise your rights, email us at: rh3971@protonmail.com.

7. Data Retention

We will retain your data only as long as necessary to fulfil the purposes outlined above, or as required by law.

8. Cookies

We use cookies to improve your browsing experience and for analytics. You can control cookies in your browser settings.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Freedom Families
Email: richard@freedomfamilies.live

If you are unsatisfied, you have the right to lodge a complaint with the UK ICO or your local data authority.